Banking Operations Specialist

2 weeks ago


Sacramento, California, United States Five Star Bank Full time
About the Role

This position plays a key role in maintaining the highest level of customer satisfaction and loyalty. The Senior Teller must possess excellent problem-solving skills, be able to work independently, and demonstrate a commitment to excellence in all aspects of their work.

Main Responsibilities:
  • Manage teller cash drawer, process courier/mail/ATM and night drop deposits, and balance accounts.
  • Open new accounts for personal and business customers, obtain necessary documentation, and verify certifications.
  • Assist with development and implementation of new policies and procedures.
  • Maintain accurate records, complete file maintenance, and reconcile Ban Control accounts.
Key Skills:
  • Strong customer service skills.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a team environment.
  • Strong communication and interpersonal skills.


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