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Banking Operations Manager
3 weeks ago
PNC is a leading financial institution that values its people as its greatest differentiator and competitive advantage. We strive to foster an inclusive workplace culture where all employees feel respected, valued, and empowered to contribute to the company's success.
This role plays a critical part in delivering exceptional customer experiences through consultative interactions, solutions-driven approaches, and technology-enabled banking services.
Main Responsibilities:
- Lead branch performance, drive revenue growth, and enhance customer loyalty through effective sales strategies and risk management practices.
- Cultivate a high-performing team by attracting, onboarding, coaching, and developing talented individuals who embody PNC's values and mission.
- Develop and execute business plans, collaborate with ecosystem partners, and leverage digital awareness to stay ahead of industry trends.
- Manage operational, human capital, reputational, and business risks while upholding regulatory guidelines and established policies.
