IT Network Project Lead

3 weeks ago

Orange, California, United States Rivka Development Full time
Technical Network Project Manager

We are seeking an experienced and skilled Technical Network Project Manager to lead our network-related projects effectively. The ideal candidate will possess a blend of technical expertise and project management skills to manage daily operations, ensure service delivery, analyze key performance indicators, and maintain strong client relationships.

Key Responsibilities
  • On-Call and Scheduling: Organize on-call rotations and scheduled jobs, ensuring adequate staffing during holidays and adherence to company policies, especially concerning work in-place.
  • Daily Work Management: Establish daily priorities, assign tasks as needed, and work collaboratively with the team. Ensure a fair distribution of work, prompt triage of incidents, and management of the shared mailbox.
  • Tool and Procedure Access: Ensure all team members have access to the necessary tools and procedures to perform their tasks effectively.
  • Assign tasks and develop procedural documentation.
  • Reporting: Compile and ensure the delivery of monthly service and project hours reports. Deliver postmortem reports for major incidents requiring L3 intervention.
  • KPI Analysis: Track and analyze key performance indicators, report findings, and suggest improvements. Monitor the Configuration Management Database (CMDB) for changes affecting the group.
  • Liaison and Meetings: Serve as the primary contact for L3 incidents and tasks, manage service queues (including Net Sec and VoIP), and foster strong client relationships.
  • Attend weekly and daily control meetings as required.
  • Remote Coordination: Offer remote coordination and Level 2 technical support coordination for Iberdrola Mexico.
  • Training and Well-Being: Identify and communicate training needs to the L3 and Vodafone teams. Monitor the teams well-being and report concerns to Vodafone when necessary.
Preferred / Optional Technical Skills
  • Familiarity with firewalls: Checkpoint, Palo Alto, Cisco ASA, Firepower, and NERC/CIP environments and Bluecoat Proxy.
  • Knowledge of Zscaler and Akamai.
  • CCNP Certification.
  • Proficiency in routing protocols: MPLS, BGP4, EIGRP.
  • Experience with cloud platforms: AWS and Azure.
  • Understanding of load balancers, NTP, remote networking, Wi-Fi, DNS/DHCP, datacenter networking, WAN optimizers, VPNs, and proxies.
  • Familiarity with Cisco (LAN/WAN/WLAN), Fortinet (WAN, SDWAN), and Infoblox (DHCP, IPAM, DNS).
  • Experience with Networking Management Systems: Prime Infrastructure & Catalyst Centre & BMC Entuity (Corporate NMS).
  • NetScout (under implementation) & RedHat Ansible Tower.
Required Project Management Skills
  • Skilled in leading effective, goal-focused meetings with well-documented key insights and action items.
  • Proficient in overseeing technical teams within a fast-paced, matrix-based organizational structure.
  • Experienced in handling high-maintenance clients and adept at conflict resolution.
  • Willing to work weekends and participate in global meetings beyond standard U.S. business hours.
Qualifications
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Minimum of 7 years of experience in network engineering and project management.
  • USC / GC preferred.
  • Experience leading project teams including Network Engineers and other technical resources.
  • Strong leadership and team management skills.
  • Excellent analytical and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.

Estimated Salary: $120,000 - $150,000 per year, depending on experience and qualifications.

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