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Customer Service Representative
4 weeks ago
Festival Foods is seeking a highly skilled and customer-focused Guest Services Clerk to join our team. As a key member of our service team, you will be responsible for providing exceptional guest service, resolving customer complaints, and maintaining a positive and welcoming store environment.
Key Responsibilities- Provide exceptional guest service, responding to customer inquiries and resolving complaints in a timely and professional manner.
- Process transactions accurately and efficiently, maintaining a high level of cash handling and register operation skills.
- Participate in visual merchandising and store displays to create an engaging and welcoming store environment.
- Work collaboratively with other team members to achieve sales and customer service goals.
- Perform other duties as assigned by management.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and operating a register.
- Ability to stand for long periods and move throughout the store as needed.
- A competitive hourly rate and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for professional development and growth.