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Test Center Administrator

1 month ago

Knoxville, Tennessee, United States Prometric Full time

**Job Summary**

The Test Center Administrator is responsible for ensuring the smooth operation of Prometric test centers worldwide. This role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Verify candidate identification and maintain strict policies and guidelines to uphold exam integrity
  • Monitor exams and ensure a fair and comfortable testing experience for candidates
  • Report and resolve candidate issues in a timely manner
  • Represent Prometric's vision, mission, and values

Requirements:

  • High school diploma or equivalent required
  • Minimum of one year of customer service experience required
  • Ability to communicate professionally and effectively with candidates and coworkers

What We Offer:

  • 12 paid holidays off annually based on work schedule
  • No selling or quotas
  • Office setting environment
  • 401K and employee assistance program

Available Schedule:

  • Full-time position with flexible scheduling
  • Ability to work various shifts from Monday to Saturday between 7 am and 10 pm