Customer Service Representative
2 weeks ago
At Delta Sonic Car Wash, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a front-line representative, you'll be responsible for delivering exceptional customer service, educating customers on our services, and ensuring a positive experience for all who visit our car wash and detail shop.
Key Responsibilities:
- Provide exceptional customer service, greeting customers in a positive and professional manner
- Educate customers on our services, including car wash and detail shop options
- Transact customer purchases, maintain proper cash handling procedures, and follow all position-specific procedures
- Work in a fast-paced environment, multitasking with a sense of urgency to meet customer service expectations
Requirements:
- Excellent communication skills and a passion for providing great customer service
- A competitive drive with a desire to rank amongst the top advisors in the company
- Unwavering honesty and integrity
- Courteous and professional demeanor
- Prior experience in automotive service writing, customer service, and/or sales is preferred
What We Offer:
- A competitive hourly rate of $15.75 plus commission
- The opportunity to work in a fun, team-oriented culture
- Flexible scheduling options
- Team member discounts and scholarship opportunities
About Delta Sonic:
We're a Top Place to Work, recognized nationally for our outstanding opportunities and positive work culture. We take pride in providing a supportive and inclusive environment for our team members to grow and succeed.
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