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Community Outreach Specialist
1 month ago
We are seeking a skilled Community Outreach Specialist to join our team at Care Synergy. In this role, you will build and maintain customer relationships, leveraging those relationships to increase referral volume, extend length of stay, and expand market share in the community we serve.
As a Community Outreach Specialist, you will provide information and promote hospice programs and services through campaigns to grow referral sources, including healthcare-related agencies, skilled nursing and assisted living, physicians, facilities, and hospitals. You will also build effective relationships within assigned accounts, such as Long-Term Care/Assisted Living facilities, physician offices, home health, and other partners to promote communication, problem-solving, and opportunities to position the affiliate as the preferred hospice, palliative, and home health care provider.
You will utilize and provide input with regards to marketing campaigns and associated tools to build brand awareness. Additionally, you will provide effective outreach and education to achieve strategic goals and maximize market potential. You will keep detailed records of outreach activities and create a schedule of future actions.
As a Community Outreach Specialist, you will educate the medical community on the benefits of hospice, palliative, and home health care for patients, family, and caregivers by attending community events, trade shows, and other public events, as well as attending meetings and company functions.
You will assist with assessing our service delivery with referral sources through periodic surveys, utilizing report information, and conveying recommended changes to processes and programs as appropriate.
A Bachelor's degree in Marketing, Public Relations, or a healthcare-related field is preferred. If you are a motivated and detail-oriented individual who is passionate about building relationships and promoting healthcare services, we encourage you to apply for this exciting opportunity.