Customer Service Liaison

2 weeks ago


Old Bridge, New Jersey, United States State Farm Insurance Full time
Customer Service Representative

At State Farm Insurance, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive accurate and timely information about our insurance products and services.

Key Responsibilities:
  • Assist customers with inquiries, complaints, and policy changes
  • Provide detailed information about insurance policies and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
  • Collaborate with team members to ensure customer satisfaction
  • Maintain accurate customer records and update information as needed
  • Stay updated on industry trends and changes in insurance policies
  • Participate in ongoing training and development opportunities to improve knowledge and skills

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional service and have a strong understanding of insurance products and services, we encourage you to apply.



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