Market Operations Supervisor
2 weeks ago
We are seeking a highly skilled and experienced Market Operations Supervisor to join our team at Lowe's. As a key member of our operations team, you will be responsible for leading and supervising a team of Customer Service Associates, ensuring the smooth operation of our delivery services, and driving business results.
Key Responsibilities- Lead and manage a team of Customer Service Associates to ensure excellent customer service and delivery experiences.
- Analyze and improve delivery operations, including inventory management, vendor returns, and 3PL claims.
- Develop and implement process improvements to increase productivity and efficiency.
- Collaborate with 3PL vendors and Lowe's supply chain teams to ensure seamless delivery operations.
- Manage and resolve customer escalations and issues in a timely and professional manner.
- Develop and maintain a positive team environment, fostering collaboration and continuous improvement.
- High school diploma or equivalent and 5 years of supply chain leadership experience.
- Bachelor's degree in operations, supply chain, or related field and 2 years of supply chain leadership experience.
- Associate's degree in operations, supply chain, or related field and 3 years of supply chain leadership experience.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
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Market Operations Supervisor
2 weeks ago
Nashville, Tennessee, United States Lowe's Full timeJob SummaryWe are seeking a highly skilled and experienced Market Operations Supervisor to join our team at Lowe's. As a key member of our operations team, you will be responsible for leading and supervising a team of Customer Service Associates, ensuring the smooth operation of our delivery services, and driving business results.Key ResponsibilitiesLead and...
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