Logistics Operations Supervisor

1 week ago


New York, New York, United States Salsa Catering & Special Events Inc Full time
Job DescriptionBenefits:
  • 401(k)
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

About the Role: The Logistics Operations Supervisor will oversee the daily functions of our delivery team, ensuring punctual and precise deliveries while upholding exceptional customer service standards. This position demands robust leadership, outstanding organizational capabilities, and the capacity to thrive in a high-energy environment.

Role Objective:
  • Fleet Oversight: Manage the upkeep and functionality of all delivery vehicles, guaranteeing they are in peak condition and comply with all safety and regulatory requirements.
  • Route Planning: Create and manage delivery timelines to ensure prompt and effective service, aligning customer demands with available resources.
  • Driver Coordination: Organize and direct delivery personnel, equipping them with essential information and assistance to efficiently complete their routes.
  • Maintenance Management: Schedule and monitor vehicle servicing and repairs, ensuring cleanliness and minimal downtime while adhering to maintenance protocols.
  • Team Development: Lead and mentor dispatch personnel and delivery drivers, cultivating a positive and efficient workplace culture.
  • Client Relations: Address customer inquiries and issues related to deliveries, ensuring a high level of satisfaction.
  • Regulatory Compliance: Ensure adherence to all applicable laws, regulations, and company policies concerning transportation and safety.
  • Performance Reporting: Generate and evaluate reports on delivery efficiency, vehicle utilization, and other critical metrics to identify improvement opportunities.
  • Vehicle Compliance: Ensure that vehicle registrations and inspections for all delivery vehicles are current, and that all fines and parking violations are resolved. Maintain cleanliness and fuel levels for all vehicles daily.
Role Qualifications:

Preferred:
  • In-depth knowledge of fleet management and vehicle maintenance.
  • Exceptional organizational and multitasking abilities.
  • Strong leadership and team management skills.
  • Excellent communication and customer service capabilities.
  • Ability to operate in a fast-paced, dynamic setting and adjust to shifting priorities.
  • Experience with the LEAN Management System.
Required:
  • 3-5 years of experience in a dispatch or logistics management role, ideally within a Hospitality/Food delivery or transportation context.
  • Proficiency in dispatch software and other relevant technologies.
  • Valid driver's license and a clean driving record.
  • Bi-lingual: English and Spanish.
Salsa embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.


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