Associate Director of Operational Risk Management

4 weeks ago


Boston, Massachusetts, United States CLevelCrossing Full time
Job Title: Associate VP Operational Risk Management

At CLevelCrossing, we're committed to empowering our members to live healthy, active, and rewarding lives. As a key member of our team, you'll play a vital role in ensuring our operational risk management processes are robust and effective.

Key Responsibilities:
  • Lead the Group Military and Specialty Segment Operational Risk Management processes to ensure no membership, customer satisfaction, or pretax goal is missed.
  • Proactively identify and mitigate risks in a timely and holistic approach to minimize impact on stakeholders.
  • Develop and implement the strategy for the next phase of Operational Risk Management, including defining new ways of early identification and prevention of potential risk issues.
  • Accountability: Own risk mitigation playbook, running the underlying tools and processes of issues to report to Management Team.
Requirements:
  • Superior oral and written communication skills.
  • Bachelor's degree required; CPA, MBA, JD and/or related professional credentials preferred.
  • 10 years' experience in risk, law, accounting, process, and/or regulatory experience. A minimum of 5 years of supervisory experience is required.
Our Ideal Candidate:

A passion/commitment to quality work is fundamental to this role. The ideal candidate will also embody:

  • Requirements listed above.
  • Possession of the highest professional and personal standards, unquestioned integrity and business ethics.
  • Ability to work in a complex organization with clients at all levels of the enterprise.


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