Equipment Technician

4 weeks ago

Grand Forks, North Dakota, United States True North Equipment Full time
Job Summary

We are seeking a highly skilled and detail-oriented Equipment Technician to join our team at True North Equipment. As an Equipment Technician, you will be responsible for assembling and adjusting various types of equipment, as well as performing pre-delivery inspections and maintaining a clean work area.

Key Responsibilities
  • Assemble and properly adjust all types of equipment and other merchandise offered for sale by the dealership
  • Provide own essential job tools
  • Perform pre-delivery inspections on all types of equipment and other merchandise offered for sale by the dealership
  • Operate and maintain vehicles, tools, and equipment required in the set-up and delivery process
  • Demonstrate a strong sense of attention to detail to ensure all assemblies and adjustments are performed correctly
  • Support True North Equipment in off-season times to support used equipment reconditioning and detail work
  • Maintain a clean work area and perform work in a neat and orderly fashion
  • Follow all safety rules and regulations set by True North Equipment and OSHA, in performing work assignments
  • Timely complete work orders and necessary documentation required in conjunction with job assignments
  • Accountable for all time and material used in performing assigned jobs
  • May participate in Service EDUCATE Training programs required for the development of skills and knowledge
  • Complete tasks in a timely fashion to ensure a high level of customer satisfaction
  • Work as an Enterprise employee to support all retail locations with their product set up needs
  • Must be able to work in a fast-paced team-oriented environment
  • Work closely with the location service manager, and supports the overall success of True North Equipment
  • Perform all other duties as assigned by TNE in a safe, professional, and efficient manner
  • Candidates must have valid work authorization and be able to work in the U.S without company sponsorship
  • Understand and adhere to TNE customer data policies and procedures
  • High school diploma or equivalent experience
  • Ensure that company's reputation and image in the community is consistent with TNE values
  • Demonstrate a commitment to continuous improvement by actively seeking feedback and implementing best practices
  • Maintain a positive and professional working relationship with peers, leadership, and support resources, with a constant commitment to teamwork and exemplary customer service
  • Conduct self in the presence of customers and community to present a professional image of True North Equipment
  • Regular business hours are Mon-Fri 8am-5pm with the ability to flex up to 5 hours of overtime per week, based on business workload
Requirements
  • Ability to operate vehicles, tools, and equipment used in machinery pre-delivery and set-up processes
  • Ability to assemble machinery components and to follow manufacturer's pre-delivery instructions
  • Ability to communicate and work well with others-this role requires a high level of communication with a team
  • Ability to use Service Advisor and basic computer functions
  • Ability to perform multiple duties as assigned
  • Basic knowledge of equipment safety procedures
  • Ability to lift at least 75 lbs. repeatedly
  • High School Diploma or equivalent experience required
  • Valid driver's license required, a clean MVR, and meet requirements to drive company owned vehicles
  • Forklift license preferred
  • Must have excellent customer service skills to include phone customer service
  • Must be able to retain positive relationships with customers and co-workers
Total Rewards Package

We offer a comprehensive Total Rewards Package that includes:

  • Pay: $15-22 depending on years of experience
  • Insurance: Health insurance with 100% single premium paid, 50% SPD or family premium paid; TNE covers 50% of all dental and vision premiums; 100% of short/long-term disability insurance, and life insurance
  • 401K: TNE offers 401K with company matching for qualified employees because who doesn't want to save for retirement
  • PTO: Our generous PTO package is awarded to you on your FIRST day of employment. Take time off, we encourage it
  • Holidays: We have 7 paid holidays and a few other specials days for you to spend with your favorite people
  • Professional Development: Continuous professional training and growth opportunities because we value your growth at TNE
  • Community Involvement: Give back to your community with our paid time off for you to volunteer. You can also use this time for your doctors' appointments, too
  • Parental Leave: If you're expecting or looking to start a family, we have paid parental leave because you have waited long enough for your bundle(s) of joy
  • AND SO MUCH MORE

All full-time hires must pass a pre-employment background check and drug/alcohol screening.

True North Equipment is an Affirmative Action and Equal Opportunity Employer. True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

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