Guest Experience Advocate

1 week ago


Alameda, California, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for delivering an exceptional guest experience by providing personalized service, resolving guest concerns, and promoting our products and services.

Key Responsibilities
  • Provide exceptional guest service by greeting, thanking, and engaging with guests in a genuine and welcoming manner.
  • Resolve guest concerns and issues in a timely and professional manner.
  • Promote and sell our products and services to guests, including our loyalty program and digital services.
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
  • Maintain a clean and organized work area, including restocking supplies and maintaining a safe and secure environment.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of our products and services, as well as our company policies and procedures.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.
What We Offer

As a Guest Advocate at Target, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest service and promoting our products and services. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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