Client Services Liaison
1 month ago
The PCA Group is seeking a skilled Client Services Associate to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Develop and maintain strong relationships with clients through proactive communication and issue resolution.
- Manage client inquiries and concerns in a timely and professional manner.
- Collaborate with internal teams to provide solutions and support to clients.
- Identify opportunities for process improvements and implement changes to enhance client experience.
- Maintain accurate records and documentation of client interactions.
- High school diploma or equivalent required; 1-2 years of experience in client services or a related field preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong problem-solving skills and attention to detail.
- Proficiency in Microsoft Office and ability to learn new software applications quickly.
- Competitive hourly rate ($18.00-$22.00 per hour)
- Medical, dental, and vision benefits after 60 days of service
- Paid time off and 401(k) plan with up to a 4% match after 1 year of service
The PCA Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values and respects all employees.
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