Account Coordinator

2 weeks ago


Jeffersonville, Indiana, United States DHD Consulting Full time
Job Description

We are seeking a highly motivated and organized Account Coordinator to join our team at DHD Consulting. The successful candidate will be responsible for assisting customers with product-related questions, handling claims, and processing orders. The ideal candidate will have strong communication skills, excellent computer skills, and the ability to work independently as well as in a team environment.

Key Responsibilities:
  • Assist customers with product-related questions and concerns
  • Handle claims and resolve issues in a timely manner
  • Process orders and ensure timely delivery
  • Communicate with customers and vendors to ensure on-time payment
  • Manage relationships with customers and vendors
  • Update internal databases with account information
  • Liaise with internal teams to ensure proper pre-and post-sales service
Requirements:
  • Strong communication and problem-solving skills
  • Excellent computer skills, particularly in MS Office
  • Organizational and time-management skills
  • Hands-on experience with CRM software
  • Highly motivated and self-directed
  • Ability to work independently and in a team environment

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