Service Operations Specialist
7 days ago
We are seeking an experienced Service Operations Specialist to join our team at MEI Group. As a key member of our Fixed Operations Department, you will play a critical role in supporting the delivery of exceptional customer service.
Key Responsibilities- Audit daily records, production performance and close repair orders through production tool
- Works efficiently and effectively with all workflow systems to ensure all production performance data is accurate.
- Excellent communication and problem-solving skills, excellent organizational skills, and a working knowledge of Microsoft Office applications are required.
- The ability to prioritize and meet goals and deadlines
- Auto or truck parts experience and knowledge of applicable DOT regulations OSHA compliance, and company regulations are preferred.
- Audit all sublet invoices, parts invoices, and credit card statements to ensure they are accurate and resolved per meiGroup Guidelines.
- Ensure dealer tags are always in compliance with company audit requirements.
- Maintains an organized workspace and manages current and accurate records per company policy and the government agencies.
- Maintains GPS production logs for inventory control of GPS devices for ordering and allocation per company process.
- Ensure the daily process of part cores and part return to vendors are being completed on a regular schedule with assistance of parts leadership and Credits are received.
- Performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
- Working knowledge of Service Department activities, methods, policies, and procedures
- Data entry skills
- Basic knowledge of IDMS, Alldata, Microsoft products preferred.
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Auto or truck parts experience and knowledge of applicable DOT regulations OSHA compliance, and company regulations are preferred.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
- The ability to lift and carry parts in excess of 60 pounds and be legally eligible to work in the US.
- Valid Driver's License
- Must be able to type with minimum errors
- Team environment
- Corporate Gym
- Paid Time Off
- Paid Holidays
- Medical, dental, vision insurance, Life insurance
- 5-day workweeks, CLOSED SUNDAY
- Room for advancement and growth.
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