Technology Operations Lead
5 days ago
The successful candidate will have a strong background in IT and excellent problem-solving skills, with the ability to work independently and as part of a team. You will be responsible for managing the day-to-day IT operations, including troubleshooting issues, performing maintenance tasks, and ensuring that all systems are running smoothly.
Key Responsibilities:
- Manage the day-to-day IT operations, including troubleshooting issues and performing maintenance tasks
- Oversee the implementation of new technologies and systems to improve guest experiences
- Ensure that all IT systems are running smoothly and efficiently
- Collaborate with the project office on capex and major maintenance projects
- Identify emerging trends and technologies relevant to the hospitality industry
Requirements:
- 5+ years of experience working in an IT service desk or support role
- Excellent understanding of computer systems, Opera PMS applications, Symphony POS, Sage, Mitel PBX, WatchGuard Firewalls, Music & Sound Systems, HSIA Guest Wi-Fi, Networking, and Databases
- Strong leadership, organizational, and customer service skills, analytical mindset able to derive insights from metrics and data, outstanding communication and interpersonal abilities, bachelor's degree in computer science, information technology, or related field preferred, equivalent work experience may be considered in lieu of a degree
Estimated Salary: $90,000 - $140,000 per year
This is an exciting opportunity to join the team at Warwick Hotels as a Technology Operations Lead and take your career to the next level.
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