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Patient Services Representative

2 months ago

Venice, Florida, United States Careerstaff Unlimited Full time
About the Role

CareerStaff Unlimited is seeking a highly skilled Patient Services Representative to join our team. As a key member of our healthcare staffing organization, you will play a vital role in delivering exceptional patient care and support.

Key Responsibilities
  1. Phone and Patient Communication: Answer all phone calls in a calm, courteous, and professional manner, identifying and handling patient needs while working in a team environment.
  2. Patient Scheduling: Schedule patient appointments accurately in the electronic medical record (EMR) system according to established policies and procedures.
  3. Insurance Verification: Verify patient insurance and collect and update demographic and insurance information.
  4. Documentation and Reporting: Submit patient messages through the EMR system for prescription refills, medical questions, referrals, form requests, or lab/test results, according to established policies and procedures.
  5. Productivity and Quality Standards: Meet or exceed productivity and quality standards, maintaining awareness of changes/updates by attending departmental meetings as required.
Requirements
  1. Medical Experience: Minimum of 1 year of recent medical front office experience; applicants with no medical front office experience will not be considered.
  2. Education: High School Diploma or GED required.
  3. Certifications and Background Check: Background check and 10-panel drug screen with nicotine included; must be eligible to work in the United States.
About CareerStaff Unlimited

CareerStaff Unlimited is a renowned industry leader in healthcare staffing, managed services, and workforce solutions. We connect our clients with talented healthcare professionals to deliver proven excellence in patient care. Our award-winning team of recruitment professionals connects clinicians with unique career opportunities nationwide that match your lifestyle.