Field Service Technician
1 day ago
We are seeking a highly motivated Field Service Engineer to join our team at Instron. As a Field Service Engineer, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation of Instron's products.
Key Responsibilities:- Travel to customer sites to perform services including verification, preventative maintenance, repair, and installation of Instron's products.
- Work independently with minimal supervision, using a company vehicle, appropriate tools/equipment, and a laptop computer.
- Provide excellent customer service and ensure customer satisfaction.
- Collaborate with the service operation team to ensure effective communication and coordination.
- Occasionally travel to other locations in the US, up to 40% overnight travel.
- Bachelor's degree in a technical field or equivalent experience.
- Knowledge of electro-mechanical systems and materials testing equipment.
- Ability to read, comprehend, and interpret technical information involving mechanics and electronics.
- Experience with PC's, operating systems, and Windows applications.
- Strong organizational, time management, and customer service skills.
- Prior field service experience and automation systems experience are a plus.
- Competitive salary and benefits package.
- Excellent on and off the job training.
- Opportunity to work with a successful team and make an immediate impact.
- 100% tuition reimbursement program.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
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