Healthcare Reception Specialist
2 weeks ago
We are seeking a dedicated Healthcare Reception Specialist to enhance our patient experience at Ronald S Lederman Md PLLC. This role is essential in ensuring a smooth and welcoming environment for all visitors.
Key Responsibilities:- Welcome patients and visitors with a warm and friendly demeanor.
- Address patient inquiries and provide necessary guidance and information.
- Manage incoming calls through the main office line efficiently.
- Handle email correspondence related to patient queries.
- Utilize our office management software to coordinate new and follow-up patient appointments.
- Register new patients and maintain accurate records.
- Distribute and verify completion of necessary forms and documentation.
- Process billing, invoices, and patient payments within the office.
- Safeguard the confidentiality of all patient information.
- Maintain a serene and inviting atmosphere in the waiting area.
- Promote a positive image of our practice by treating all visitors with kindness and respect.
- High school diploma or equivalent is required.
- Minimum of 1 year of experience in a medical setting is essential.
- Possess a friendly and empathetic attitude.
- Demonstrate strong organizational and time management abilities.
- Exhibit excellent interpersonal communication skills.
- Ability to collaborate effectively within a team and work independently.
- Commitment to maintaining the confidentiality of patient records.
Ronald S Lederman Md PLLC is a progressive multi-specialty medical practice focused on delivering outstanding patient care while fostering a supportive and collaborative workplace culture for our staff.
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Healthcare Specialist
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Traveling MRI Imaging Specialist
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Medical Office Coordinator
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