Healthcare Reception Specialist

2 weeks ago


West Bloomfield Township, Michigan, United States Ronald S Lederman Md PLLC Full time
Job Overview

We are seeking a dedicated Healthcare Reception Specialist to enhance our patient experience at Ronald S Lederman Md PLLC. This role is essential in ensuring a smooth and welcoming environment for all visitors.

Key Responsibilities:
  • Welcome patients and visitors with a warm and friendly demeanor.
  • Address patient inquiries and provide necessary guidance and information.
  • Manage incoming calls through the main office line efficiently.
  • Handle email correspondence related to patient queries.
  • Utilize our office management software to coordinate new and follow-up patient appointments.
  • Register new patients and maintain accurate records.
  • Distribute and verify completion of necessary forms and documentation.
  • Process billing, invoices, and patient payments within the office.
  • Safeguard the confidentiality of all patient information.
  • Maintain a serene and inviting atmosphere in the waiting area.
  • Promote a positive image of our practice by treating all visitors with kindness and respect.
Qualifications:
  • High school diploma or equivalent is required.
  • Minimum of 1 year of experience in a medical setting is essential.
  • Possess a friendly and empathetic attitude.
  • Demonstrate strong organizational and time management abilities.
  • Exhibit excellent interpersonal communication skills.
  • Ability to collaborate effectively within a team and work independently.
  • Commitment to maintaining the confidentiality of patient records.
About Us

Ronald S Lederman Md PLLC is a progressive multi-specialty medical practice focused on delivering outstanding patient care while fostering a supportive and collaborative workplace culture for our staff.



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