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Veterinary Emergency Service Head
1 month ago
BluePearl Pet Hospital in Cedar Rapids, IA is seeking a full-time ER Service Head who will work collaboratively with our ER clinicians, specialists, and leadership team to provide exceptional emergency care for pets.
The ideal candidate will have a DVM from an accredited university and at least three years of ER experience. Previous leadership experience is preferred.
Key Responsibilities:
- Manage the schedule for all ER Clinicians, including PTO requests.
- Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
- Mentor ER Clinicians and new ER/ICU support staff, overseeing ER Clinician case management and providing guidance as needed.
- Integrate emergency and specialty services to successfully manage all hospitalized cases.
- Act as a sounding board between ER Clinicians and Specialty Clinicians, discussing concerns with the Medical Director as needed.
- Assist in implementing and monitoring patient safety reporting in the emergency department.
- Contribute to recruiting new Emergency Clinicians, ensuring new hires have a mentor assigned by the clinician mentor liaison.
- Assist with customer service issues and help management resolve issues as appropriate.
- Partner with hospital leadership to identify opportunities for improvement in ER patient care, medical protocols, and client service levels.
- Stay up-to-date on hospital environment and issues, working collaboratively with the Medical Director and hospital leadership on ER/ICU personnel matters.
Why Choose BluePearl?
We value a team approach to patient care, with all our doctors sharing information and consulting with each other to ensure our patients receive the best possible care. We offer a comprehensive benefits package, including medical, dental, vision, paid time off, parental leave, and floating holiday plans, as well as opportunities for growth and development within the organization.
Our Culture:
We are committed to a diverse work environment where all individuals are treated with respect and dignity. We are an equal opportunity employer and welcome applications from qualified candidates.
