Veterinary Emergency Service Director

1 day ago


Cedar Rapids, Iowa, United States BluePearl Full time
Lead the Way in Emergency and Specialty Care

BluePearl Pet Hospital in Cedar Rapids, IA is seeking a full-time ER Service Head who will work collaboratively with our ER clinicians, specialists, and leadership team to deliver exceptional patient care and drive business growth.

The ideal candidate will have a DVM from an accredited university and a strong background in emergency medicine, with at least three years of ER experience and previous leadership experience.

Key Responsibilities:
  • Manage the schedule for all ER Clinicians, including PTO requests and ensure seamless coverage.
  • Facilitate regular ER Clinician meetings and participate in hospital leadership meetings to drive collaboration and communication.
  • Mentor ER Clinicians and new ER/ICU support staff to ensure successful onboarding and growth.
  • Oversee ER Clinician case management and provide guidance on case management decisions.
  • Integrate emergency and specialty services to successfully manage all hospitalized cases.
  • Act as a sounding board between ER Clinicians and Specialty Clinicians and discuss concerns with the Medical Director as needed.
  • Assist in implementing and monitoring patient safety reporting in the emergency department.
  • Contribute to recruiting new Emergency Clinicians and ensure new hires have a mentor assigned by the clinician mentor liaison.
  • Assist in customer service issues and help management follow up to resolve issues as appropriate.
  • Partner with hospital leadership to identify opportunities for improvement in ER patient care, medical protocols, and client service levels.
  • Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and hospital leadership.

We are committed to a diverse work environment where all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression.



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