Digital Customer Service Representative
4 weeks ago
Total Wine & More
**Job Summary**
We are seeking a highly skilled Digital Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our online customers.
**Key Responsibilities:**
* Provide customer service by greeting and establishing a relationship with customers while informing them of our products
* Fulfill online orders through product selection, packaging, and order placement
* Assist in selecting, sorting, stocking merchandise throughout the store
* Assist with stocking and maintaining inventory levels
* Support other areas of the store as a cashier or stock associate
* Maintain store safety and cleanliness standards on the sales floor, stock room, breakroom, bathroom, etc...
**What We Offer:**
* Competitive compensation and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
**Requirements:**
* High school diploma or equivalent required
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Basic computer skills and knowledge of inventory management systems
**If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.**
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