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Medical Disability Examination Trainer

2 months ago

Reston, Virginia, United States Loyal Source Government Services Full time
Job Summary

Loyal Source Government Services is seeking a highly skilled Examiner Trainer I to provide expert training and support to our medical disability examination team. As a key member of our team, you will be responsible for training new examiners to conduct quality medical disability examinations and complete disability benefits questionnaires (DBQs) to the highest standards.

Key Responsibilities
  • Train new examiners to conduct medical disability examinations and complete DBQs to Loyal Source Government Services and VA standards.
  • Review DBQs for correctness, completeness, quality, clarity, and compliance.
  • Perform medical disability examinations and complete DBQs as needed to support clinic production.
  • Serve as a subject matter expert (SME) for other examiners on conducting exams and technical aspects of DBQ completion.
  • Advise the Clinic Manager, Medical Director, and leadership on individual examiners' proficiency and training progress.
  • Provide remedial training via telephonic, video, or in-person training sessions for examiners who are not proficient in maintaining minimum productivity or quality standards.
  • Collaborate with Quality Assurance (QA) and other support teams to assist Examiners with the correction and resubmission of rejected DBQs.
  • Assist the Medical Director and leadership with the dissemination of process and procedural changes and revisions to clinical guidelines published by the VA.
  • Collaborate with the Medical Director and Examiner Trainer II & Examiner Trainer III on clinical guidance for complex exams.
  • Serve as a point of escalation to assist in resolution of clinical questions and QA reject feedback for Examiners.
  • Maintain currency of expertise by staying up to date with VA C&P changes and requirements.
  • Collaborate with the Deloitte Quality Leadership Team in the continuous improvement process to align clinical guidance with VA expectations and to ensure examiners are performing to the best of their ability.
  • Consult with colleagues on C&P topics, literature findings, differential diagnoses, and other relative C&P topics.
  • Support clinical examiners with DBQ completion, diagnostic testing, and diagnosing conditions.
  • Participate in clinical meetings, VA Fireside meetings, and other meetings as necessary.
  • Coordinate with leadership on effective policies, exams, and procedures for examiner proficiency and efficiency.
  • Develop, implement, and conduct training for new processes or procedures directly related to the C&P program, DBQs, examinations, and submission procedures.
Requirements
  • Minimum of 1-2 years of clinical experience performing compensation and pension examinations for the Veterans Administration, VA contractor, or third-party subcontractor.
  • Excellent verbal and written communication skills.
  • Previous training/teaching experience.
  • Licensed PA or NP (must be in good standing with licensure board).
  • Demonstrated ability to present training materials.
Preferred Requirements
  • Prior Military experience or demonstrated familiarity with the military community and culture.