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Team Leader

2 months ago

Suffolk, Virginia, United States Cold Stone Creamery Full time

Join Our Team as an Assistant Manager

As an Assistant Manager at Cold Stone Creamery, your role will encompass a variety of essential responsibilities:

  • Employee Development: You will be responsible for training and mentoring both employees and team leaders to enhance their skills and performance.
  • Task Delegation: Efficiently assign tasks to team members while ensuring proper follow-up to maintain accountability.
  • Performance Management: Hold the team accountable for their individual and collective performance, fostering a culture of excellence.
  • Customer Service Excellence: Ensure that the team consistently delivers fast and friendly service to all customers.
  • Staffing and Scheduling: Manage staffing levels and create schedules that align with business needs while controlling labor costs.
  • Financial Integrity: Oversee proper cash handling procedures to maintain financial accuracy.
  • Inventory Management: Ensure appropriate inventory levels and manage ordering processes effectively.

This position is pivotal in creating a positive work environment and ensuring operational success. We look forward to welcoming a dedicated individual to our team