Patient Care Advocate

5 days ago


Minneapolis, Minnesota, United States VuMedi Inc. Full time
About VuMedi Inc.

VuMedi Inc. is a healthcare education platform that provides doctors worldwide with digital solutions to improve patient care. We are seeking a Patient Care Advocate to join our team and help us drive customer success and deliver value.

Job Responsibilities:

  • You will partner with customers to develop strategies for higher performance and ROI on the platform.
  • You will build meaningful relationships with customers and key stakeholders, learning about their business, understanding their goals, and making impactful recommendations.
  • You will lead the development, management, and execution of Vumedi's customer programs, tracking to deadlines, communicating updates, and delivering above customer expectations.
  • You will identify and forecast expansion opportunities and partner with sales to successfully close such opportunities.
  • You will maintain detailed CRM records to document customer status and updates.

About You:

  • We are looking for an experienced professional with 8+ years of customer success or account management experience.
  • You should have excellent analytical skills, the ability to understand complex data, and be detail-oriented.
  • You will be responsible for providing product input based on customer feedback and driving community traffic by advocating industry trends to the education team.

Location: Minneapolis (St. Louis park) office. Estimated Salary: $140,000 - $200,000 per year.



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