Security Shift Manager

4 weeks ago

North Bend, Oregon, United States CEDCO: The Mill Casino Hotel & RV Park Full time
Job Description

CEDCO: The Mill Casino Hotel & RV Park is seeking a highly skilled and experienced Security Shift Manager to join our team. As a key member of our security department, you will be responsible for promoting a safe and secure environment for our guests and employees.

Key Responsibilities:

  • Promote a clean, safe, and healthy environment for employees and guests.
  • Address safety concerns proactively and report to the Safety Committee and Director of Security.
  • Ensure guest and employee escorts to and from the casino when requested.
  • Provide security assessments and guidance on all organizational levels.
  • Assist in the development and compliance of casino operational policies and procedures.
  • Ensure compliance with casino policy and report policy infractions to the Director of Security.
  • Exercise discretion and independent judgment in handling routine and non-routine situations.
  • Ensure regular training is conducted for security personnel.
  • Ensure security patrols of all casino property.
  • Ensure timely and efficient machine and table drops.
  • Prevent unauthorized persons from accessing casino property.
  • Prevent minors from accessing the gaming floor.
  • Assist with altercations when necessary.
  • Assist with departmental budget concerns.
  • Communicate with various levels of management to oversee security operations.
  • In the absence of the Director of Security, assume the duties of this position.
  • Ensure suspicious activity and drug use is handled and documented appropriately.
  • Observe and follow the chain of command in handling job functions and maintain confidentiality.
  • Review and approve security reports and deliver approved reports to the record keeper.
  • Respond to and assist with medical emergencies.
  • Ensure daily activity reports and head counts are completed correctly.
  • Conduct or monitor operational departmental duties.
  • Assist in the training and development of Tribal Member employees following the Mill Casino's Tribal Member Preference Policies.
  • Monitor shift overtime in a cost-conscious and effective manner.
  • Participate in solving property issues while working effectively with all property managers.
  • Accept responsibility and provide guidance for the entire security department as a departmental leader.
  • Attend necessary training to further work-related experience.
  • Other duties as assigned.

Requirements:

  • Must be 21 years of age.
  • Must have a high school diploma or GED with additional related college or professional courses and training (degree preferred but not required).
  • Must have a current valid Oregon driver's license or the ability to obtain one within 30 days of hire.
  • Must have at least three years of full-time employment experience in casino security and/or law enforcement (military or civilian).
  • Two years of supervisory experience required. Supervisory experience in the security profession preferred, security supervisory experience within a hospitality industry highly preferred.
  • EMR certification or the ability to obtain EMR certification within one year of hire.
  • Must demonstrate excellent verbal and written communication skills.
  • Must demonstrate excellent organizational skills.
  • Must be able to assume the duties of the Director as needed.
  • Must be able to obtain and maintain an OLCC Service Permit.
  • Computer skills must include Microsoft Word, Office, Excel, and Windows applications for word processing.
  • Must be able to observe the chain of command and follow verbal and written instructions.
  • Must maintain a home or cell phone number listed on the Security Department roster.
  • Must pass and remain in compliance with the Coquille Gaming Commission background check and drug-free workplace policies.

Physical Demands/Work Environment:

  • Ability to work weekends, holidays, and all shifts as required by the Security Department.
  • Ability to stand for extended periods.
  • Ability to walk for extended periods.
  • Ability to respond to emergency situations within a reasonable time, running to the emergency may be required.
  • Ability to lift a minimum of 40 pounds.
  • Ability to sit for long periods if the situation dictates.
  • Ability to make decisions under pressure.
  • Ability to manage anger, stress, fear, violence, and hostility of others appropriately.
  • Ability to work in an environment that may expose you to second-hand smoke and/or outdoor elements.
  • Ability to work in an environment that may expose you to loud noises from the casino floor.

This description of duties, responsibilities, and requirements is a summary, and is not intended to include all that may be assigned or required.

CEDCO: The Mill Casino Hotel & RV Park offers a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match, and other benefits to its team members.

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