Correctional Facility Technical Advisor
6 days ago
As a Field Service Technician, you will play a critical role in ensuring the effective installation, maintenance, and repair of our hyperspectral imaging drug detection equipment in correctional facilities across the United States.
Key Responsibilities:
- Installation and Commissioning: Perform on-site installations, device configuration, system integration, and functional testing.
- Maintenance and Repair: Conduct routine preventive maintenance, diagnose and troubleshoot complex technical issues, and execute repairs or replacements as required.
- Technical Support: Serve as a technical point of contact for correctional facility staff, address inquiries, and provide timely resolutions to technical issues.
- Documentation and Reporting: Maintain accurate records of service activities, prepare detailed service reports, and provide regular updates to management.
Requirements:
- Bachelor's or Associate's degree in engineering, electronics, or science discipline.
- Previous experience working with technical products within the corrections market or similar equipment is highly desirable.
- Experience with Microsoft Product Suite and strong computer skills is a must.
- Ability to pass a background check and drug screen to gain access to domestic correctional facilities.
Salary Estimate: $100,000 - $140,000 per year, depending on experience.
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