Administrative Support Specialist III

6 days ago


San Diego, California, United States Kros-Wise Full time
Administrative Support Specialist III

Location: San Diego

Position: Full-time

Must have current DoD Secret clearance

Overview:

The Administrative Support Specialist III will deliver comprehensive customer service across a spectrum of Active Duty Military, Reserve Duty Military, and DOD Civilian Personnel Support functions. This role encompasses Pay and Personnel Support, Transportation Assistance, and Command Support Services as part of Division/Department Backup Support for Code 55000 NIWC SSC Pacific.

Key Responsibilities:
  • Facilitate Pay and Personnel Support
  • Provide Support Services for Active Duty Personnel and Commands
  • Administer Transportation Specific Support Services
  • Undertake additional tasks as required

Qualifications:
  • At least 1 year of experience in a Customer Service setting
  • HR expertise in disciplines such as Military Pay, Military Personnel, Travel Claims, or Navy Transportation; equivalent experience from the private sector or other Federal Agencies may be considered
  • US Citizenship is mandatory
  • Must possess a Department of Defense (DoD) Secret Clearance
  • High School diploma or equivalent is required

Preferred Qualifications:
  • Exceptional verbal and written communication skills; strong time management; self-driven; detail-oriented; proactive in anticipating client needs; resourceful; proficient in research; and adept with technology
  • Familiarity with Microsoft Office Suite, including Word, Excel, PowerPoint, Adobe Acrobat Pro, and Microsoft Outlook; ability to read maps/blueprints; and knowledge of HUB Services
  • Capable of engaging with others and articulating complex actions related to military member entitlements, allowances, or collections
  • Proficient in grammar, spelling, capitalization, punctuation, and military terminology for accurate material preparation
  • Experience with standard office equipment such as computers, copiers, fax machines, and other office automation systems to provide extensive office automation support


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