Club Leadership Position

3 weeks ago


Nashville, Tennessee, United States Nelson Fitness 1440 Llc Full time
Key Responsibilities:

We are seeking a highly skilled Club Manager to lead our team at Nelson Fitness 1440 Llc. The ideal candidate will have a proven track record in customer service, team management, and sales. Key responsibilities include:

• Client Relations and Member Retention: Develop and maintain strong relationships with members, ensuring a positive experience and increasing retention rates.

• Staffing: Recruit, train, and manage a team of staff members, focusing on developing their skills and ensuring excellent customer service.

• Sales and Marketing: Oversee sales and marketing efforts, including lead distribution, follow-up, and conversion.

• Operations: Ensure the smooth day-to-day operation of the club, including inventory management, vendor relationships, and facility maintenance.

Requirements:

The successful candidate will have a strong background in customer service, team management, and sales. Key requirements include:

• Leadership Skills: Proven experience in leading and managing a team, with a focus on developing and mentoring staff.

• Customer Service Excellence: Demonstrated ability to provide exceptional customer service and handle member relations effectively.

• Strong Communication: Excellent verbal and written communication skills, ensuring clear and prompt information flow between all levels of the organization.

Compensation:
Base hourly pay of $15-17 per hour, plus membership commissions from $10-20 per membership. After 90 days and promotion, Club PT revenue percentage + total club revenue %
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