IT Support Specialist

2 weeks ago


Farmington, Connecticut, United States Creative Financial Staffing Full time

Field IT Support Technician

Salary Range: $60,000 - $70,000

Why consider a role as a Field IT Support Technician?
  • The organization is a well-established entity within the healthcare sector.
  • This position is newly available due to ongoing expansion.
  • They emphasize community involvement and regularly engage in philanthropic activities.
  • Comprehensive benefits and healthcare options are provided.
Key Responsibilities of the Field IT Support Technician:
  • Deliver assistance across a diverse array of applications for users at multiple locations.
  • Conduct maintenance on both hardware and software systems.
  • Manage and support Microsoft Active Directory.
  • Resolve Help Desk inquiries and Cyber Security issues.
  • Perform imaging tasks for desktop devices.
  • Act as a liaison with external technology service providers.
Qualifications for the Field IT Support Technician:
  • 1 - 2 years of experience in a Help Desk environment.
  • Proficiency in imaging desktops and supporting various applications.
  • Experience in the installation, configuration, and troubleshooting of software, hardware, and networking systems.
  • Familiarity with the complete Microsoft Suite.
  • Ability to work independently and demonstrate initiative.
  • Strong customer service skills and effective interpersonal communication.
  • Willingness to engage in fieldwork, requiring travel to various locations.


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