Customer Service Representative

6 days ago


Hammond, Indiana, United States U-Haul Full time
Job Overview
U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. This role involves providing exceptional customer service, inspecting and maintaining equipment, and assisting customers with their needs.

About the Role
This position offers on-the-job education and opportunities for advancement. You will work as part of a supportive team to ensure that customers receive top-notch service and support. The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a valid driver's license.

Salary and Benefits
The estimated salary for this position is $40,000 - $60,000 per year, depending on experience. U-Haul offers a range of benefits, including health insurance, paid holidays, and a 401(k) savings plan. We also offer a $100 hiring bonus and a $300 cash bonus upon completion of our certification program.

Key Responsibilities
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.


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