Customer Service Associate

4 days ago


Hammond, Indiana, United States U-Haul Full time
Job Overview
U-Haul is searching for a motivated and customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional service to customers, ensuring they receive the help they need with U-Haul products and services.

In this position, you will work closely with a supportive team to be the face of U-Haul's exceptional service. Your responsibilities will include assisting customers with rentals and inventory management, moving and hooking up U-Haul trucks and trailers, and cleaning and inspecting equipment on the lot.

We offer a competitive estimated salary of $40,000 - $60,000 per year, depending on experience and location. Additionally, we provide a range of benefits, including career stability, opportunities for advancement, and a comprehensive package of health insurance, retirement plans, and more.

About the Job
You will be required to work in a fast-paced environment, handling multiple tasks simultaneously while maintaining excellent customer service skills. You must have a valid driver's license, high school diploma or equivalent, and be able to lift 50 pounds or more.

The work environment involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

What We Offer
As a Customer Service Representative at U-Haul, you can expect a rewarding career with opportunities for growth and development. Our comprehensive benefits package includes:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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