Customer Service Representative

3 days ago


Hammond, Indiana, United States Kroger Full time
Key Responsibilities
  • Cash Handling: Process customer transactions through the check lane quickly, accurately, and efficiently, handling various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons, and checkout procedures according to company policy.
  • Customer Service: Greet, engage, and assist customers promptly, providing exceptional service to create a welcoming atmosphere and meet customer needs.
  • Inventory Management: Maintain accurate inventory levels, identify stock discrepancies, and report them to the management team to ensure efficient restocking and minimize losses.


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