Customer Service Representative
5 days ago
At Nuvi Global, we are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. This role is ideal for individuals who possess excellent communication skills and are passionate about delivering exceptional customer experiences.
The estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience.
Job Description:
We are looking for a talented individual who can effectively communicate with customers in both English and Spanish. As a Customer Service Representative, you will be the face and voice of our company, responsible for handling customer inquiries via phone, email, or in-person.
Your main objective will be to ensure that all interactions with our clients are handled professionally and efficiently. You will also be responsible for processing phone and walk-in orders accurately and efficiently, maintaining a tidy and organized reception area, and updating and maintaining customer information accurately in our database.
Required Skills and Qualifications:
- Bilingual- English & Spanish communication required (written and verbal)
- Minimum of 1 year of experience in reception or customer service roles.
- Excellent verbal and written communication skills in both languages.
- Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers and colleagues.
- Proficient in using MS Office Suite
- Attention to detail and high level of accuracy.
- Flexibility to work occasional evenings or weekends, if needed.
- Solid analytical and problem-solving skills and the use of good judgment
Benefits:
- 60/40 medical
- 100% dental
- 100% vision
- 401(k) with employer match
- Paid holidays and paid time off
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