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Credit/Account Resolution Specialist

2 months ago


Milwaukee, Wisconsin, United States Tandym Group Full time

A leading financial services company, Tandym Group, is seeking a highly skilled and organized professional to join their team as a Credit/Account Resolution Specialist. In this role, the Credit/Account Resolution Specialist will be responsible for managing the accounting transactions for Accounts Payable.

Key Responsibilities:

  • Recover delinquent receivables on commercial accounts
  • Provide exceptional customer service
  • Monitor and maintain assigned accounts
  • Identify and discuss issues attributing to account delinquency with management
  • Electronically record thorough, efficient, and accurate account updates on all files
  • Maintain and strengthen relationships with existing customers
  • Collaborate with sales, service, and senior management to accelerate the collections process
  • Adhere to and promote company standards and policies on safety, quality, and productivity

Requirements:

  • 1+ year of professional experience in a related field
  • Proficiency with computer platforms and applications
  • Ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Highly organized and detail-oriented