Credit Resolution Specialist
3 weeks ago
About the Role:
Children's Wisconsin is seeking a skilled Credit Resolution Rep to join our team. As a Credit Resolution Rep, you will be responsible for researching and resolving all Hospital Billing credit balances. This role will also involve reviewing insurance underpayments to ensure claims are paid at maximum reimbursement from third party payers, state programs, and contracted organizations for Children's Wisconsin and Children's Specialty Group.
Key Responsibilities:
- High School graduate or equivalent required.
- 3 years of experience in healthcare revenue cycle operations, including comprehension of insurance EOBs.
- Pediatric experience a plus.
- Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
- Working knowledge of medical terminology, ICD-10, and CPT.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Interpersonal skills necessary to efficiently respond to questions from patients, parents, clinic staff, and insurance companies to effectively resolve billing issues.
- Proficient in Microsoft Office applications and technology skills required to perform duties.
- The ability to multi-task and function effectively in a team environment and maintain effective relationships with coworkers, patients, physicians, management, staff, and other customers.
What We Offer:
Children's Wisconsin is an equal opportunity/affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
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