Customer Service Representative

2 months ago


Mooresville North Carolina, United States Lowes Foods Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Barista Clerk PT at Lowes Foods. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and welcoming store environment, and supporting the sales floor operations.

Key Responsibilities
  • Customer Service: Provide friendly, engaging, and personalized service to all guests, ensuring a positive shopping experience.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
  • Merchandising and Inventory: Follow merchandising and operational guidelines to ensure accurate inventory levels, proper product placement, and visual merchandising standards.
  • Product Preparation and Service: Prepare and serve high-quality beverages and products, including coffee, baked goods, and other store offerings.
  • Team Collaboration: Work effectively with store colleagues to achieve sales goals, resolve customer issues, and maintain a positive store culture.
  • Additional Responsibilities: Perform PA announcements, maintain safety and security protocols, and complete other tasks as assigned by management.
Requirements
  • Excellent Communication Skills: Possess effective communication, guest service, and selling skills to interact with customers, colleagues, and management.
  • Physical Demands: Ability to lift 25 lbs. consistently and 50 lbs. occasionally, as well as stand for extended periods.
  • Teamwork and Adaptability: Demonstrate a willingness to learn multiple tasks, adapt to changing situations, and work collaboratively with the team.
  • Problem-Solving and Initiative: Show initiative to resolve customer issues, improve store processes, and contribute to a positive store culture.


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