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Reception Team Member

2 months ago

Greenwich, Connecticut, United States Equinox Full time
Position Overview

Equinox Group is seeking motivated and vibrant Guest Services Representatives to enhance our team. This role presents an excellent opportunity for individuals who are dedicated to health and wellness to contribute significantly to a thriving and evolving organization.

  • Greet members and visitors with warmth and enthusiasm
  • Verify membership credentials upon entry
  • Handle phone inquiries with professionalism
  • Assist members with questions and account modifications
  • Ensure a tidy and organized reception area
  • Availability for flexible working hours is essential
  • Deliver outstanding customer service to all members and guests
  • Work collaboratively with various departments as required

Candidate Profile:

  • Dependable, professional, tech-savvy, energetic, and personable
  • Passion for health, fitness, and athletics is preferred
  • Strong communication abilities

Physical Demands:

  • Capability to stand, walk, sit, bend, reach, and lift weights up to 50lbs
  • Must possess the stamina for prolonged periods of standing and walking

Additional Benefits:

  • Competitive compensation and benefits package
  • Leading industry commission potential
  • Complimentary access to Club facilities
  • Discounts on products and services

This job description outlines the fundamental requirements for the role. While additional responsibilities may be assigned as necessary, the primary focus remains on delivering exceptional service to our members and guests. Equinox is dedicated to fostering an inclusive workplace.