Team Leader
3 weeks ago
About Gregorys Coffee
We are a coffee company on a mission to see coffee differently. Our team is focused on making everyday special for our customers and our team members. If you are interested in being part of a company that values its employees and customers, Gregorys Coffee is the company for you.
What We Offer
- Free coffee and tea beverages
- 50% discount on coffee bags, grab and go items, hot food items, and merchandise
- Sick pay and family leave
- Weekly pay day
- Health insurance
- Holiday overtime pay
- Commuter reimbursement
- Paid time off
- Internal promotion opportunities
Job Summary
A Team Leader at Gregorys Coffee plays a key role in supporting store operations. The Team Leader is responsible for deploying baristas, delegating tasks, and overseeing brand standards and customer experience in the absence of the Store Leader.
Key Responsibilities
As a Team Leader, you will be a brand ambassador and a beacon of culture for both your team and customers. Your responsibilities will include:
- Creating a warm and inclusive environment for your team and customers
- Working alongside your team to prepare specialty coffee and espresso beverages
- Coaching baristas in brand standards, food safety, and customer engagement
- Deploying baristas to specific workloads and tasks
- Serving as the store brand ambassador in customer recovery and customer experience
Store Operations
You will oversee the proper delegation of tasks, ensure store standards are consistently upheld, and support the Store Leader in inventory management and cash handling.
Qualifications
- Food handler certificate
- Excellent customer service skills
- Ability to work well with others
- Intermediate coffee knowledge
- Track record of upholding brand standards
We see you, just be yourself
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