Breakfast Service Excellence Representative

2 days ago


Austin, Texas, United States Island Hospitality Management Full time
Job Summary:
A Breakfast Service Excellence Representative is responsible for ensuring the overall success of our hotel's breakfast service and delivering exceptional guest experiences. This role involves assembling and disassembling the breakfast service before and after mealtime, maintaining a well-stocked service space, and providing information and assistance to all guests and vendors.

About the Role:
This position requires a highly motivated team player with strong initiative and a desire for achievement. As a Breakfast Service Excellence Representative, you will be effective in handling problems in the workplace, anticipating, preventing, identifying, and solving issues as necessary. You will also work well in stressful situations, be readily available and approachable for all guests, and maintain high standards of safety and cleanliness.

Key Responsibilities:
- Assemble and disassemble the breakfast service before and after mealtime
- Maintain a well-stocked service space at all times
- Clear cutlery and crockery from customers' tables
- Receive beverage orders and direct them to the kitchen as needed
- Provide information and assistance to all guests and vendors
- Clean and sanitize tables, countertops, and floors after each meal service

Benefits:
As an Island Hospitality Management team member, you will enjoy a rewarding benefits package, including healthcare (medical, dental, vision), HSA & FSA plans, dependent care FSA, identity theft protection insurance, commuter benefits, pet insurance, PTO and payroll incentives for annual wellness exams, employee assistance program, wellness subscriptions, paid sick and vacation time, family leave, and 401(k) retirement plan with a 100% match up to 3% of your salary and an extra 50% on the next 2% of your salary. Additionally, you will have opportunities for career growth through our in-house training program and a path personalized to your desired goals.

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