Restaurant Operations Manager
4 weeks ago
Freddy's Frozen Custard & Steakburgers is a fast-casual restaurant franchise known for its cooked-to-order Steakburgers, crispy shoestring fries, and freshly churned frozen custard.
Job SummaryWe're seeking an experienced Assistant General Manager to assist the management staff in maintaining the overall efficiency and technical operations of our restaurant. The ideal candidate will have a passion for guest relations, employee development, and business growth.
Key Responsibilities- Assist in maintaining the overall efficiency and technical operations of the restaurant
- Ensure Freddy's standard of Hospitality, Quality, and Cleanliness
- Control labor and food costs
- Build relationships with guests and handle guest issues
- Model leadership to all Team Members
- Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building, and Development of people
- Experience in financial statements, sales, or activity reports, or other performance data to measure productivity or goal achievement
- Aptitude towards learning, coaching, and teamwork; ability to motivate, train, and hold responsible a diverse staff in a fast-paced environment
- Strong attention to detail and quality standards while managing time and priorities efficiently
- Ability to communicate effectively with guests and team members
- Proficient in typical desktop software programs
- Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management, and knowledge of P&L's is desired
- Available to work a variety of hours to include days, nights, and weekends
- Must be able to work up to a 10-hour shift while standing or walking to perform essential functions
- Will be required to lift up to 40 pounds during the course of a workday
- Will require bending, stooping, and occasional use of a ladder
- Comprehensive Health Benefits to include: Medical, Dental, and Vision
- Life and AD&D insurance, includes Estate Planning and Will Preparation benefit
- Short-term Disability insurance
- Accident and Critical Illness insurance
- 401(k) Retirement Savings Plan with current company match after 1 year of service
- Paid Time Off after 1 year of service
- Meal allowance for personal or work use
- Amazing culture centered on the Team and Family-friendly hours
- Paid Training
- Opportunities to advance and grow
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