Retail Sales Manager

5 days ago


Orland Park Illinois, United States Duluth Trading Company Full time
About the Role

We are seeking a highly skilled and customer-focused Retail Sales Manager to join our team at Duluth Trading Company. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Service: Provide top-notch customer service, ensuring that every customer interaction is positive and memorable.
  • Sales Growth: Develop and implement strategies to drive sales growth, including upselling and cross-selling.
  • Team Leadership: Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store appearance.
  • Training and Development: Provide training and coaching to sales associates to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Retail sales experience preferred, but not necessary.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
What We Offer
  • Competitive Compensation: $21.50/hour.
  • Benefits: Medical insurance, dental insurance, vision insurance, employer-paid life insurance, employer HSA contribution, flex spending accounts, 401K program with company match, employee stock purchase plan, 12-week paid parental leave, 5 paid bereavement days, 9 paid holidays per year, paid short-term and long-term disability, 40% employee merchandise discount.
About Duluth Trading Company

Duluth Trading Company is a leading retailer of workwear and outdoor gear. We are committed to delivering exceptional customer service and providing our customers with the best possible products and experiences. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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