Front Line Manager

3 days ago

Chamblee, United States Department Of The Treasury Full time
Job Description

We are seeking a highly skilled Senior Manager to lead our Taxpayer Services team. As a key member of our organization, you will be responsible for developing and implementing strategies to improve customer satisfaction and retention, as well as collaborating with other teams and departments to achieve organizational goals.

This is an exciting opportunity to join a dynamic team and contribute to the success of the Department Of The Treasury. If you are a motivated and results-driven individual with excellent leadership and communication skills, we encourage you to apply.

About Us

The Department Of The Treasury is a leading government agency dedicated to promoting economic growth and stability. Our mission is to provide exceptional customer service and ensure that our customers receive the support they need to achieve their financial goals.

We offer a competitive salary range of $76,671 - $99,670 per year, as well as a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Responsibilities

As a Senior Manager, your primary responsibilities will include:
  • Developing and implementing strategies to improve customer satisfaction and retention.
  • Collaborating with other teams and departments to achieve organizational goals.
  • Evaluating the performance of subordinates and making recommendations for improvement.
  • Developing and maintaining relationships with stakeholders, including customers, employees, and partners.

Requirements

To be successful in this role, you will need to have:
  • A bachelor's degree or higher in a relevant field, such as business administration, management, or public policy.
  • At least 5 years of experience in a leadership or management role, preferably in a government agency or non-profit organization.
  • Excellent leadership, communication, and problem-solving skills.
  • The ability to work effectively in a fast-paced environment and prioritize multiple tasks and deadlines.

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