Network Specialist

3 weeks ago


Merry Hill, United States Mediacom Communications Full time
Job Title: Broadband Specialist I (Field Technician)

Located in Edenton, NC

Company Overview:

Mediacom Communications is a leading provider of cable television, broadband internet, and phone services. With a presence in 22 states and a team of over 4,000 employees, we are committed to delivering exceptional customer experiences and innovative solutions to our customers.

Job Summary:

We are seeking a highly motivated and detail-oriented Broadband Specialist I (Field Technician) to join our team. As a Field Technician, you will be responsible for installing and maintaining our cable television and broadband services in customer homes. This is a fantastic opportunity to work with a dynamic team and contribute to the growth and success of our company.

Key Responsibilities:
  • Install and maintain cable television and broadband services in customer homes
  • Perform new connects, reconnects, and disconnects of service
  • Install and remove converters and perform upgrades and downgrades of service
  • Analyze picture quality and judge acceptability of picture delivered following installation of cable service
  • Work with connectors, fasteners, and wire and use hand tools
  • Use customary CATV hand and power tools in performance of job duties
  • Complete appropriate paperwork functions as prescribed by system management
  • Read signal levels through use of field strength meter and add and subtract levels in installation problems
  • Climb poles with proper equipment and work within limited confines
  • Lift and carry loads up to 100 lbs.
Requirements:
  • No experience required
  • High school diploma or GED required
  • Valid driver's license required with a satisfactory driving record
  • General level of mechanical and consumer devices knowledge
  • Ability to interact and communicate with customers and co-workers
  • Ability to work in high or tight spaces and at various heights
  • Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required
Benefits:

As a Broadband Specialist I (Field Technician) with Mediacom Communications, you will enjoy a comprehensive benefits package, including:

  • Company-provided vehicle and gas card
  • Paid on-the-job training and opportunity to promote quickly
  • Company-provided tools, tablet, and phone
  • Health, vision, and dental insurance
  • Paid vacation, holidays, and flexible paid time off
  • 401(k) with generous company match
  • Pay increases through self-guided training
  • Performance bonus potential
  • Employee discounts on Mediacom services, where available
  • Education Enrichment up to $5,000 per year for qualified employees
  • Company-provided uniforms and boots
  • Employee Wellness Program
Get to Know Us:

Mediacom Communications is a dynamic and innovative company that is committed to delivering exceptional customer experiences and innovative solutions to our customers. We are proud to have received several awards and recognitions, including the 2024 Best Managed Companies award.

We are an equal opportunity employer and are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who are passionate about delivering exceptional customer experiences and contributing to the growth and success of our company.


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