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Customer Service Representative

2 months ago

New Hyde Park, New York, United States Home Goods Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a positive shopping environment, and supporting store operations.

Key Responsibilities
  • Provide timely, courteous, and knowledgeable service to customers
  • Engage customers, providing support and creating a positive shopping experience
  • Observe accurate checkout procedures for customers and associates
  • Communicate shrink-related concerns to Store Management and Loss Prevention
  • Maintain an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives
Requirements
  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
What We Offer

We offer a competitive starting pay range of $16.00 to $17.00 per hour, as well as a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. We are committed to creating a workplace that is inclusive and respectful of all employees.