Reception and Switchboard Staff

3 weeks ago


New York, New York, United States LanceSoft Full time
Job Description:
LanceSoft is seeking a Reception and Switchboard Staff member to join our team in New York, NY 10036. In this role, you will provide exceptional customer service, handle switchboard duties, and perform various administrative tasks.

Main Responsibilities:
• Respond to incoming calls and voicemails in a prompt manner
• Welcome visitors and direct them to the appropriate areas of the office
• Maintain accurate and detailed records for reception duties
• Report any customer complaints to the site manager
• Act as office lead when the site manager is unavailable
• Manage and track package deliveries
• Handle email correspondence for the team

Necessary Qualifications:
• Hotel or concierge experience is a strong preference
• Possess excellent customer service and communication skills
• Ability to multitask and prioritize tasks effectively
• Attention to detail and organizational skills required
• Ability to lift up to 50 pounds with assistance available for heavier tasks

Benefits and Compensation:
- $23.00 per hour wage
- Conveniently located near public transportation (no parking available)

About Our Company:
LanceSoft is committed to delivering top-notch customer service and support.

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