Healthcare Reception Specialist
7 days ago
**SUNY College of Optometry Job Opportunity**
">We are a leading institution in the field of optometry, dedicated to providing high-quality education and care to our patients. As a Healthcare Reception Specialist, you will play a crucial role in ensuring that our patients receive exceptional service and care.
**Job Description**
">You will be responsible for creating a warm and welcoming environment for our patients and visitors. This includes facilitating enrollment in our patient portal, assisting patients with automated check-in functions, and responding to staff and patient inquiries. You will also schedule appointments, patient registration, insurance verification, authorizations, and payment processing using NextGen Electronic Health Record and Practice Management System.
**Responsibilities**
">- Schedule appointments and patient registration
- Verify insurance and obtain authorizations
- Process payments and manage patient accounts
- Respond to staff and patient inquiries
- Provide excellent customer service and create a positive patient experience
**Requirements**
">- Two years of experience working in customer service (preferably in healthcare, hospitality, call center, or client service environment)
- Ability to work on Saturday
- Excellent listening, communication, and writing skills
- Excellent phone etiquette and interpersonal skills
- Computer proficiency with Microsoft Office (Outlook, Word, Excel)
**Benefits**
">- Annual salary: $48,400 (including location pay)
- Generous benefit package
- 15 days of annual leave to start
- 13 paid holidays per year
- Federal Public Service Loan Forgiveness (PSLF) Program qualification
**Working Conditions**
">This position is located at 33 West 42nd Street New York, NY 10036.
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