Mobile Modem Field Test Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled Telecommunications Field Test Professional to join our team at BTI Solutions. As a Field Test Engineer, you will be responsible for performing various types of testing on mobile phones in the field to determine modem software quality and stability.
Key Responsibilities
- Perform unit testing, drive testing, usability testing, and functional/performance testing on mobile phones in the field.
- Use various testing tools to capture relevant data from devices during testing for analysis.
- Report defects discovered on devices in each project.
- Follow up on discovered defects, including updating the defects database by raising tickets, tracking defects through their resolution, and working with R&D teams on verification of fixes.
- Work closely with customers to perform testing on customer handsets and provide extensive customer support by reproducing issues or device crashes in the field.
- Provide test and debugging support for third-party test houses and labs that work in close cooperation.
- Display a can-do attitude and initiative by interacting with other teams in the US to understand project needs and accordingly perform and modify test requirements & plans.
- Serve as eyes and ears to observe unique network behavior and report such findings to R&D to improve modem software quality.
Requirements
- Technical proficiency in wireless technologies such as GSM, UMTS, LTE, VoLTE, and IMS.
- Associate degree in electrical/network engineering, telecommunications, or a related field. Equivalent experience in mobile device testing may be considered instead of relevant education.
- Excellent written and verbal communication skills. Ability to work independently as well as an effective team player.
- Solid bug tracking and test reporting skills, including knowledge of Microsoft Excel.
- Flexibility to travel at short notice of up to 2 weeks at a time as and when required by business needs.
- Ability to work in a small team and be self-driven and self-motivated.
Preferred Qualifications
- Experience with wireless technologies such as 2/3/4G/5G, IMS, VoLTE/ViLTE, SIP, and connectivity technologies.
- Understanding of US operator device acceptance requirements.
- Experience with mobile phone testing, either through internship or work experience, handset test experience with operators or commercial OEMs, or through academic projects.
- Familiarity with Android OS devices, including knowledge of ADB commands.
- Ability to develop test plans, standard operating procedure documents, etc.
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