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Clinical Application Template Specialist

2 months ago

Miami, United States Amerit Consulting Full time

Our client, a prominent Medical Center affiliated with a distinguished California Public Ivy university and one of the largest healthcare delivery systems in California, is in search of a skilled Clinical Application Template Specialist.

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Position: Clinical Application Template Specialist

Location: San Francisco, CA

Duration: 18-24 Months + Possible Extension

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Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time.

Hybrid role - onsite required for a limited duration, with no travel reimbursement.

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Role Overview:

  • Engages in the design, construction, testing, and deployment of clinical application systems.
  • Offers support to clinical personnel by leveraging knowledge of clinical workflows, documentation requirements, and practice standards to tailor software solutions.
  • Collaborates with healthcare professionals to draft or modify written protocols.
  • Prepares comprehensive specifications detailing clinical processes, information flow, risk assessments, and impact evaluations.
  • May provide customer service, troubleshooting, and ongoing maintenance.
  • Handles responsibilities related to scheduling templates, overseeing all incoming change requests for provider templates.
  • Determines the implications on decision-making frameworks and upholds organizational standards.
  • Utilizes acquired skills and clinical application concepts for projects of moderate complexity.
  • Operates autonomously within defined responsibilities.
  • Responsible for the creation, analysis, and support of provider and ancillary templates.
  • Acts as the subject matter expert for template design and development, informed by provider utilization analytics.
  • Scope includes management of templates for provider schedules.
  • Identifies and proactively addresses issues that hinder patient access and flow.
  • Key Responsibilities:
  • 50%: Analyze, design, implement, maintain, audit, and evaluate provider and resource scheduling templates.
  • 15%: Facilitate and prioritize template change requests, assessing their impact on workflows and organizational standards.
  • 10%: Collaborate with clinic teams to ensure effective template optimization and maintenance.
  • 10%: Evaluate various scheduling functionalities to enhance template design for improved efficiency.
  • 5%: Participate in user training for clinical software and systems, developing training materials and aids.
  • 5%: Troubleshoot and document moderately complex issues, conducting root cause analysis and coordinating support.
  • 5%: Maintain clear communication with management, team members, and stakeholders regarding template and scheduling expectations.

Qualifications:

  • Experience in building scheduling templates within the EPIC environment.
  • EPIC certification is preferred but not mandatory.
  • Hands-on experience with scheduling template construction in the Epic system.
  • Familiarity with clinical application systems, including development, implementation, and user support.
  • Strong problem-solving abilities with a focus on timely resolution of issues.
  • Excellent interpersonal and customer service skills for effective collaboration.
  • Detail-oriented with strong organizational skills to manage tasks efficiently.
  • Proficient in written and verbal communication, able to convey technical information clearly.
  • Understanding of departmental systems for documentation and reporting.

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Company Overview:

Amerit Consulting is a rapidly growing staffing and consulting firm, established to provide consulting, temporary staffing, direct hire, and payrolling services to a diverse range of clients, including Fortune 500 companies and local organizations. With a workforce of over 2,000 employees across 47 states, we focus on delivering solutions that enhance operational efficiency and customer satisfaction. Our commitment to exceeding client expectations and fostering successful partnerships drives our growth and service offerings.

Amerit Consulting is an equal opportunity employer, committed to a diverse and inclusive workplace.